Refund Eligibility: Refunds are ONLY available for unopened and unused hair bundles in their original packaging. Items must be returned within 15 days from confirmed delivery date.

Non-Refundable Items: Due to hygiene concerns, opened, used, or tampered-with products or accessories cannot be refunded.

Return Shipping: Customers are responsible for return shipping costs unless the return is due to a defect or error on our companies part.

Defective or Incorrect Products: If the product is defective or incorrect, customers must contact us within 5-7 days after confirmed delivery dates, with photos for review. Info@arinzequarters.com

Processing Time: All orders are processed within 1-3 business days. Once processed, you’ll receive an email confirmation with order and tracking details.

Shipping Options: We offer 4-7days standard and 2-3 days express shipping to cater to your needs. Delivery times vary based on your location and the shipping option you select at checkout.

In-Store Pick Up: We offer same-day pickup if order is currently in stock. Contact store prior to purchase, if needed the same day.

Delivery Times:

• Standard Shipping: Typically 4-7 business days within the U.S.
• Express Shipping: 2-3 business days within the U.S.
• International Orders: We ship worldwide! International shipping times may vary, and customs fees may apply depending on your location.
• Order Tracking: After your order is shipped, you will receive a tracking number via email. You can use this number to track your package on our website or through the shipping carrier’s site.
• Shipping Rates: Rates are calculated at checkout based on your location and order weight.

NOTE: Please ensure your shipping address is correct at checkout. We are not responsible for any delays or misdeliveries due to incorrect or incomplete addresses.Should you have any questions or special shipping requests, feel free to contact our customer support team at info@arinzequarters.com.